mm52 Privacy
Policy
mm52 protects your personal information with strict SSL encryption and guarantees that you can access your data at any time.
Table of Contents
1. Introduction
mm52 ("we", "our") handles personal information received from players in Myanmar with full responsibility, as explained in this policy. This Privacy Policy ("Policy") applies to all players who use mm52's website and services.
By using this service, you agree to the data collection, use, and protection practices described in this policy. Please read and understand this policy carefully before using our services. If you do not agree with this policy, please do not use our services.
We place great value on players' privacy and treat personal data protection as a priority in operating a trustworthy platform.
2. Information We Collect
We collect various types of personal information in order to provide our services and manage player accounts more effectively. These include —
2.1 Personal Identification Information
- Full name (first name and family name)
- Date of birth (to verify that you are over 21+)
- Email address
- Myanmar citizenship verification information
- Payment method and related data (e.g. KBZPay account number)
2.2 Usage Data
- IP address, browser type and version
- Login time, logout time and session duration
- Pages and games viewed
- Device type and operating system
- Game history and betting records
2.3 Financial Transaction Data
- Records of deposit and withdrawal frequency and amounts
- Bonus and promotion usage records
- Payment banking channel information
3. How We Collect Information
We collect information through the following methods —
- Direct submission: Collected directly when you fill in a form during account registration or submit a contact request.
- Automatic collection: Collected automatically via cookies and tracking tools while you browse the website.
- Receipt from third parties: Verification data received from payment processors and strategic partners.
- Communication interactions: Data received through Customer Support Live Chat and email correspondence.
4. How We Use Your Information
mm52 uses the personal information collected only for the following purposes —
Account management
Used to create, verify, maintain and support your player account.
Financial transactions
Used to accurately process deposits, withdrawals and bonus payments.
Security protection
Used to detect and prevent unauthorised access, fraud and money laundering.
Service improvement
Data is analysed to improve the player experience and enhance game offerings.
Customer support
Used to resolve your questions and issues via 24/7 Live Chat and email.
Legal compliance
Used to ensure compliance with relevant laws and regulations.
5. Information Sharing
mm52 will not sell or share your personal information with third-party businesses. However, we may share it on a limited, need-only basis in the following circumstances —
- Payment processors: KBZPay, Wave Money, AYA Pay, CB Pay and banking service providers receive only the data necessary for processing financial transactions.
- IT security specialists: Those who assist with server security and data protection are bound by strict confidentiality agreements.
- Legal obligations: In cases arising from legal orders or requests by judicial authorities, data must be disclosed in accordance with the law.
- Fraud prevention: We cooperate with relevant authorities when investigating unauthorised financial transactions.
Outside of these circumstances, no third party will have access to your personal information.
6. Security Measures
We have put in place a wide range of technical safeguards to protect player personal information —
- SSL/TLS encryption: All data transmitted between the website and your browser is protected with SSL encryption.
- Database encryption: Information stored on our servers is kept in encrypted form.
- Access control: Only a very limited number of staff have access to personal information, and only within defined role restrictions.
- Regular Security Audit: We ensure that the platform's security is checked through regular audits.
- Two-factor authentication (2FA): Two-factor authentication is available to enhance the security of account logins.
However, we acknowledge that data transmission over the internet cannot guarantee 100% complete security, and we commit to putting in place the best protection measures we can.
7. Cookies and Tracking Tools
mm52 website uses Cookies to provide services and improve the player experience.
Cookie Types
- Essential Cookies: Required for the website to function properly and to keep you logged in. These Cookies cannot be disabled.
- Functional Cookies: Used to remember your language preference, game selections, and personal settings.
- Analytics Cookies: Collect data to help us understand how the website is used and improve our services.
You can control or delete Cookies from your browser settings. However, please note that disabling Essential Cookies may cause some website features to not work correctly.
8. Data Retention Period
We delete personal data once its purpose has been fulfilled — or retain it no longer than legally required. Records related to financial transactions are retained in accordance with legal requirements.
- You may request deletion of your personal data after your account is closed.
- Data retained due to legal obligations is deleted once that obligation period has passed.
- Cookie data is deleted when the session ends or expires after a set period.
9. Your Rights
As an mm52 player, you have the following rights regarding your personal data —
Right to Access
You can view the data we hold about you.
Right to Rectification
You can request correction of any inaccurate or incomplete personal data.
Right to Erasure
You can request deletion of your personal data, where it does not conflict with legal obligations.
Right to Object
You can object to the use of your personal data for marketing purposes.
Right to Data Portability
You have the right to transfer your personal data from one place to another.
Right to Restriction
In certain cases, you can request that processing of your personal data be restricted.
To exercise any of the rights listed above, contact us directly at [email protected]. We will handle your request promptly.
10. Under 21 Restriction
mm52 services are available to players aged 21 and above only. We do not knowingly collect personal data from anyone under 21. Players must confirm they are 21 or older when registering an account.
If we become aware that we hold data belonging to someone under the required age, we will delete that data immediately and close the account. If anyone notices a suspected case, please report it to [email protected].
11. Policy Changes
We may update this Privacy Policy in line with business needs or changes in the law. Any changes will be reflected on this page along with an updated revision date.
For significant changes, we will notify players via their registered email addresses or post a prominent notice on the website. Continued use of our services after any changes means you accept the updated policy.
12. Contact Us
For any questions, concerns, or inquiries regarding this Privacy Policy, you can contact our Customer Support directly —
- Live Chat: 24/7 Myanmar-language support — available directly on the website
- Email: [email protected]
We are committed to handling all personal data requests promptly and clearly.